TinkerHost Support
Search for answers, or visit our Community Forum to ask them yourself; We have many ways for you to get your question answered!
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Can I place my own advertisements on my site?
Yes! We don't place any of our own advertisements on your website, and you are free to add your own advertisements to make some money. read more...
How to migrate your website to TinkerHost
Migrating your site is an easy process, as your computer does most of the work! You will need a copy of your files, and if used, a copy of your database from your previous provider. read more...
How to send emails from your website
Sending emails from your website is easy with TinkerHost! While we do not support the PHP mail() function due to abuse in the past, SMTP is allowed, and is supported by most mail providers! read more...
How to clear your account and restart from scratch
First, remove any domains that are connected to your account, and make a copy of your files and databases if you want them. Then, request that the account be deleted, and create a new one. read more...
Why is my domain redirecting to a Suspended Website page?
The suspended website page does not always mean your site is suspended. To check the site's status, open it in the client area. There are a few reasons why you may see the suspended page on an active account. read more...
Why and how is TinkerHost free?
As we do not provide live support, and we use automated systems that are programmed to complete tasks in order to minimize human work, we don't need to hire or pay many employees, leading to free hosting for you! read more...
All Support Options
Open To Everyone (Free Support Options)
Community Forum
Get your questions answered, then stick around to help others and win prizes!
Knowledge Base
Quick and informative solutions to your problems with text and video tutorials!
Basic Email Support
Reach out to support[@]tinkerhost.net for basic email support! Community Forum requests generally receive faster responses, but we will still respond.*
TinkerHost+ Support Options
Ticketed Support
Open a ticket in the client area for priority ticketed support!
Knowledge Base
Quick and informative solutions to your problems with text and video tutorials!
Discord Support
Join our Discord for one-on-one support, customized just for you!*
Paid Plan Member Support Options
For active users of TinkerHost Pro, TinkerMail, or TinkerHost Domains
Ticketed Support
Open a ticket in the client area for priority ticketed support!
Knowledge Base
Quick and informative solutions to your problems with text and video tutorials!
Priority Email Support
Contact us at support[@]tinkerhost.net from the your TinkerHost+ email! Our team is here to help you get the most from your plan.*
Additional Contact Options
Report An Issue
Find something that does not quite look right? Let us know in the client area!
Report Terms Violation
Report a website we host that is in violation of our Terms Of Service.
Report A Bug or Vulnerability
If you spot a bug or vulnerability, please let us know at security[at]tinkerhost.net
* TinkerHost does not provide support for 3rd party software (Including WordPress and self-created software). Please contact the developer, or ask on our community forum for assistance with 3rd party software. Do not send spam, advertisements, or other marketing content to TinkerHost email addresses, or your company will be internally blacklisted.
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